Dublin, Ireland
+353 89 951 2852
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Contacts

Dublin, Ireland

+353 89 951 2852

sales@r3ad3d.com

Call us: +353 89 951 2852
Address: Dublin, Ireland

Store Policy

Store Policy

These Online Store Policies apply to all purchases made through the R3AD3D website. By placing an order, you agree to the policies outlined below.

1. Company Information

The company responsible for your personal data is:

R3AD3D

2. Products and Services

R3AD3D offers custom 3D printed products, prototypes, and related services. Due to the custom nature of 3D printing, all products are manufactured based on customer-provided specifications or selections.

Product images and descriptions are for illustrative purposes only. Minor variations in color, size, strength, and surface finish may occur.

3. Ordering Process
  • Orders are placed through our website or by direct communication with R3AD3D.
  • Once an order is confirmed and payment is received, production will begin.
  • Orders cannot be modified or canceled once production has started.
  • R3AD3D reserves the right to refuse any order at its discretion.
4. Pricing and Payments
  • All prices are displayed in EUR (€) unless otherwise stated.
  • Prices may change without prior notice.
  • Payment must be made in full before production begins.
  • Accepted payment methods will be displayed at checkout.
5. Custom and Personalized Products

Most R3AD3D products are custom-made. Under EU consumer law, the right of withdrawal does not apply to personalized or custom-manufactured goods, unless the product is defective or does not match the agreed specifications.

6. Shipping and Delivery
  • Shipping costs and estimated delivery times are displayed at checkout.
  • Delivery times are estimates and not guaranteed.
  • R3AD3D is not responsible for delays caused by couriers, customs, or circumstances beyond our control.
  • Risk of loss passes to the customer upon delivery.
7. Returns and Refunds

Due to the custom nature of 3D printed products:

  • Returns are accepted only for defective items or errors caused by R3AD3D.
  • Claims must be reported within 7 days of delivery.
  • Proof of defect (photos or description) may be required.

If a defect is confirmed, we may offer a replacement, repair, or refund at our discretion.

8. Quality and Tolerances

3D printing involves inherent tolerances. Slight deviations in dimensions, surface texture, or color are not considered defects unless explicitly agreed upon in writing prior to production.

9. Intellectual Property

Customers confirm that they own or have permission to use any 3D models, designs, or files submitted for printing. R3AD3D assumes no liability for intellectual property infringement related to customer-provided content.

10. Limitation of Liability

R3AD3D shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the order in question.

11. Governing Law

These Online Store Policies are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

12. Changes to These Policies

R3AD3D reserves the right to update these Online Store Policies at any time. Continued use of the website or placement of orders after changes constitutes acceptance of the revised policies.

13. Contact

If you have any questions, please contact us at:

Last updated: 01/01/2026